Evaluation Tools

A variety of data collection tools are being developed during the evaluation of the Rehabilitation Services Plan. A short description of each tool developed to date is listed below:

Client Satisfaction Survey

This self administered survey is designed primarily to measure: 1- the extent to which clients are satisfied with the delivery of rehabilitation services and 2 - the extent to which rehabilitation services are client centered. The survey was administered to a random sample of clients discharged from outpatient hospital departments, the provincial home care program and the provincial tertiary centre.

Click here to download a copy of this survey.

Referral Source Survey

Part of the evaluation was designed to assess referral sources' understanding and satisfaction with the referral process for rehabilitation services in New Brunswick. A self- administered Referral Source Survey was developed to capture this information from physicians, public health nurses, nursing home administrators, teachers, support service coordinators, school social workers and school psychologists.

Click here to download a copy of this survey.

Therapeutic and EMP Manager Survey - 1 and 2

A series of self- administered surveys were designed to collect information about the implementation and impact of selected RSP strategies from regional managers of rehabilitation services in hospital outpatient departments and the provincial home care program (Extra-Mural Program).

Click to download a copy of this survey, Part 1 and Part 2

Service Provider Survey

The Service Provider Survey was distributed to all audiologists, physiotherapists, occupational therapists and speech language pathologists employed in the public service in 1999. The survey was designed to obtain feedback on the impact of the RSP strategies implemented as part of the Rehabilitation Services Plan. Click here to download a copy of the survey.