Oct. 30, 2009
FREDERICTON (CNB) - Representatives from the New Brunswick Human Rights Commission will travel to Newfoundland and Labrador next week to provide training based on the commission's best practices.
The commission's legal counsel, Sarina McKinnon, and compliance manager, Jennifer LeBlanc, will be providing that training to the Newfoundland and Labrador Human Rights Commission.
Over the past few years, the commission has overhauled its investigation and mediation processes, resulting in a significant improvements to service and a reductions in the average time it takes to complete a file to 11 months from 30. Mediation services, offered throughout the complaint process, have been successful in obtaining quick resolutions to complaints.
New Brunswick's success in dealing with its backlog has garnered the attention of the Newfoundland and Labrador Human Rights Commission. It faces the same predicament that New Brunswick was in only a few years ago, facing long waiting times and backlogs.
In 2008-09, the commission closed 204 complaints; of these, 81 were settled, 83 were dismissed, 35 were withdrawn, abandoned or deemed outside its jurisdiction, and five were closed at the board of inquiry or court level. Twenty other cases were resolved without an official complaint.
MEDIA CONTACT: Jean Bertin, Communications New Brunswick, 506-444-4497.