Consumer Advocate for Insurance

Insurance advocate releases report and highlights activities (10/03/30)

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March 30, 2010

FREDERICTON (CNB) - Ronald Godin, the consumer advocate for insurance, released today his 2009 annual report.

"The year 2009 was a year of continued stability in the auto insurance market and with some signs of negative pressures in the house insurance market," he said. "Auto rates went down for a fifth consecutive year, bringing the average rate in New Brunswick to $751."

Godin noted that some of the issues in 2009 involved an apparent upward trend in house insurance premiums; the use of credit scoring by some insurance companies; and the continuing challenge of the minor injury cap legislation.

His office handled 1,338 cases in 2009, compared to 1,309 in 2008. Of the 2009 figures, 60 per cent involved auto insurance; 22 per cent, house insurance; 14 per cent, life and health insurance; and four per cent, other matters.

The office's website had 21,219 visits in 2009. Last year was the fifth year of operation for the Office of the Consumer Advocate.

More information is online; by e-mail,; by telephone (toll-free), 1-888-283-5111, fax, 506-546-5559; or by regular mail, Consumer Advocate for Insurance, Suite 405, 270 Douglas Ave., Bathurst, NB, E2A 1M9.


MEDIA CONTACT: Ronald Godin, consumer advocate for insurance, 506-549-5555 or 1-888-283-5111 (toll-free).