Collective Agreement Retrieval System - FAQs
The following is a point of interest. If someone is using an Adobe Version with Acrobat Exchange and Adobe Reader, both Exchange and the Reader have to have the same version number (example: version 4.0).
A system requirement of Internet Explorer 4.0 is needed. This Web site will not work if using Netscape or any other browser.
You probably don't have version 4.0 of the Acrobat Reader which is a system requirement and is available online free of charge.
Perhaps the employer name has changed since the agreement was filed.
Planned service interruptions to the server, such as software maintenance, server upgrades and enhancements will be scheduled between the hours of 7 p.m. and 12 a.m. every Wednesday. Exceptions to this are emergency or unexpected maintenance requirements. In these cases, the Department of Training and Employment Development will post a notice on the Web site as soon as possible.
The system is updated on a daily basis as new collective agreements are filed with the Department of Training and Employment Development.
Acrobat Reader is software that reads .pdf files and will help you navigate through collective agreements. It is available online free of charge.
The only legal copy is the original copy of the collective agreement. The following disclaimer appears on the welcome page. The electronic files comprising the on-line database represent the original printed publications filed with the Department of Training and Employment Development. The Department assumes no responsibility for any discrepancies between the scanned electronic version and the original copy. The original printed publications remain the official record of collective agreements.
No. Once subscription is paid, there is no refund.
Hard copies can be obtained at a charge by contacting the Industrial Relations Branch at (506) 453-2261 or by writing to the :
Industrial Relations Branch
No. New Brunswick is the only province with this kind of system.
Collective agreements that are included in CARS are those falling under provincial jurisdiction in New Brunswick as follows:
No, they are not included in CARS. These are agreements that are within the authority of the Parliament of Canada and involve interprovincial trade. They include operations such as air and rail transport, shipping, banking, broadcasting and communications, longshoring, postal contractors, Federal Crown Corporations and the Federal Public Service. For information on collective agreements falling under federal jurisdiction, callers can be redirected to Human Resources Development Canada, Workplace Directorate at: 1-800-567-6866.
No. A single user name and password will be assigned to each subscriber. Subscribers are asked not to share their password with others.
No, not at this time.
You have to use the Toolbar of the Adobe Reader. Please see page 20 of the User Guide.
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