NB Power review

A comprehensive review of the utility to ensure that everything possible is being done to provide low and stable rates, ensure reliability of service and prepare NB Power for the future.

Current status: Closed

The engagement period is now closed and the final report and recommendations are now available.

Fit for the Future: A Comprehensive Review of NB Power (PDF 2.8 MB)

Overview

NB Power is projecting significant future rate increases that are creating affordability challenges for rate payers and competitiveness concerns for our export dependent industries. At the same time, the utility is burdened with a high debt to equity ratio exceeding 90% and limited options to grow equity.

Aging assets coupled with deferred maintenance are creating reliability and energy security concerns and challenging the ability to share risk when attracting investment.  
 
There is a need to undertake a comprehensive review of the utility to ensure that everything possible is being done to provide competitive and stable rates, ensure reliability of service and ultimately position the utility to manage growth and the clean energy transition in an affordable, competitive and financially sustainable way. 

Learn more about NB Power.

Timeline

What we heard

The leads of this review would like to thank all those who took the time to engage. We are pleased to share this report that summarizes what was heard during the engagement period.

This report captures the feedback collected during the engagement period and while the frequency and depth of discussion varied across topics and the ways in which feedback was collected, the insights consistently fell into six key themes outlined below. Each theme is explored in detail in the full report.

  1. Concern Over Rising Rates and Affordability
  2. Better and Clearer Communications from NB Power
  3. Focus on Better Performance and Cost Control
  4. Need for an Integrated and Long-Term Provincial Energy Strategy
  5. Better Governance – Both Within the Company and From Politicians
  6. Importance of Transitioning to a Cleaner Future

Engagement


Completed October session

Date and time

Location

Venue

Monday, October 27
4 - 6 PM

Miramichi, NB

Miramichi Curling Club
Banquet Hall
21 Cove Rd, Miramichi, NB E1V 0A6

Tuesday, October 28
11 - 1 PM

Caraquet, NB

Caraquet Cultural Centre
The Foyer
220 St Peter Boulevard, Caraquet, NB E1W 1A5

Tuesday, October 28
3 - 5 PM

Bathurst, NB

Bathurst Curling Club
Main Floor Lounge
209 St Andrew St, Bathurst, NB E2A 1C3

Wednesday, October 29
4 - 6 PM

Edmundston, NB

Four Points by Sheraton Hotel
République C
100 rue Rice, Edmundston, NB E3V 1T4

Thursday, October 30
11 - 1 PM
 
Woodstock, NB

 

NBCC Woodstock Campus
Gymnasium
100 Broadway Street, Woodstock, NB E7M 5C5


Completed September session

Date and time

Location

Venue

Wednesday, September 10
6 - 8 PM

Moncton, NB

Université de Moncton
The Richelieu Room
18 Antonine-Maillet Ave, Moncton NB E1A3E9

Thursday, September 11
11 - 1 PM

Saint John, NB

TSA Curling Club
Dufferin Hall
49 Dufferin Ave, Saint John NB E2K 2T7

Thursday, September 11
5 – 7 PM

Saint Andrews, NB

W. C. O'Neill Arena Complex
Dining Room
24 Reed Ave, St Andrews NB E5B 1A1

Friday, September 12
4 - 6 PM

Fredericton, NB

Hugh John Flemming Forestry Centre
Auditorium / Lobby
1350 Regent St, Fredericton NB E3C 2G6

July 23, 2025 New Brunswick Power Comprehensive Review Q and A Session

What we heard so far

As a part of this review, we continue to analyze the financial sustainability, governance and utility structure, investor attractiveness / strategic partnerships of NB Power. At the same time, we have been looking into customer experience and have engaged with New Brunswickers through email, meetings and virtual sessions. To guide our in-person sessions, we have summarized feedback from New Brunswicker’s in the What We Heard... So Far document. This document will help shape our in-person sessions and will be reviewed, added to, and updated as we hear from more New Brunswicker’s this fall.

Project scope

Priority areas: 

  • financial sustainability 
  • governance and utility structure 
  • investor attractiveness / strategic partnerships
  • customer expectations