On this page
Overview
Our information, tools and guides are designed to be clear and useful, supporting best practices for information access and privacy in your organization. Check back regularly for ongoing updates and new additions to support your work.
General
Delegation of authority
How to delegate powers and duties of the head of a public body.
Access to information
Anonymity of applicants
Protecting an applicant’s identity is required when processing a request.
Duty to assist
Assist applicants openly, fully, accurately and in a timely manner.
Right to information process
How to process a right to information request.
Sample response letters
Find sample response letters and notices for applicants and third parties.
Privacy
Collection notice
Learn about when to provide a collection notice and what must be included.
Handling privacy breaches
Learn the appropriate steps to take when a privacy breach is suspected.
Ten privacy principles
A roadmap for upholding an individuals' privacy rights and handling personal information responsibly.