Release
Department of Health
February 10, 2026
FREDERICTON (GNB) – The following statement was issued by Health Minister John Dornan:
Virtual care is an integral part of New Brunswick’s health-care system, and let me be clear: it will continue to be available to all New Brunswickers.
We are committed to continuously strengthening the primary care services people rely on. To ensure virtual care keeps pace with evolving patient needs, the Department of Health conducted a comprehensive review, analyzed more than 500,000 appointments, and engaged 19 national and international vendors through a request for information. That work led to a competitive request-for-proposals process, inviting vendors to demonstrate how they would deliver high-quality, integrated and patient-focused care.
The selected vendor has strong Canadian roots, all patient records will be securely stored in Canada, and the company brings more than 28 years of experience serving New Brunswickers in both official languages, with 150 employees here in the province. Contract negotiations are now underway.
Our goal is clear: a seamless transition, with a new service in place by April 1, ensuring there is no interruption in care for patients.
Related topics
Media Contact(s)
Sarah Bustard, communications, Department of Health, [email protected].