Apprenticeship Management System help center

The help center provides a user guide and process documents to empower users of the Apprenticeship Management System (AMS).

Overview

This comprehensive collection of documents provides essential guidance and support for navigating the system. Whether you need a user guide or step-by-step process instructions, our library aims to facilitate a smooth and efficient experience, ensuring you have the tools and information necessary to complete your processes with confidence.

The process documents have been grouped by user type to make it easy for you to access the information you are looking for.  If you are unable to find information to resolve your issue, please submit a help request. Your request will be triaged, and you will be contacted by a staff member from Skilled Trades NB.

Guides and documents

User guide

The Apprenticeship Management System User Guide is a quick reference that provides basic information and how to navigate through the different areas of the system.

Process documents

The process documents have been developed to help guide you through the management system.  Each document provides background information on the process and outlines what documents are required, and other perquisites needed to complete the process.  

Apprentices

Employer administrators

Employer journeypersons

Pre-employment students

Trade qualifiers

Youth pre-apprentices

Forms Library

This forms library contains the forms you will be required to complete as referenced in the process documents above.

Employer Confirmation Forms By Trade (use for recognition of previous work experience)