Disaster Financial Assistance claims

• The claim accountability program is to ensure that funds are used in the manner for which they are intended. 
• If a claimant receives an advance payment, they must demonstrate that the money was used for emergency repairs to their property and provide a DFA application and proof that the repairs have be done. 
• If a claimant applies for financial assistance for a second or subsequent event, they will have to demonstrate that the initial monies were used to repair the property before the next claim is paid. If the repairs have not been completed, then no funds will be issued.

Suspicious claims will be referred to, and investigated by, the Department of Justice and Public Safety in order to ensure the protection of public funds. All necessary and appropriate action will be taken to initiate investigations, recover fraudulently obtained funds and pursue court action if required.

If you disagree with the decision made regarding your Disaster Financial Assistance claim you may ask to have your claim reviewed by filing a claim settlement review application. The request must be made within 45 days of the date of the letter informing you of the decision of your claim. 

• Claim settlement review process (publication)
• Claim settlement review application (PDF 111 KB)