Welcome to SNB Online - Vehicle Registration Renewal - FAQs
Until a copy of your renewed registration and stickers are received by mail, a printed copy of the confirmation page or recorded authorization number is proof of renewal being completed at SNB Online.
You will require the renewal document that was mailed to you or the current registration for the vehicle, a valid credit card (MasterCard or Visa) and your insurance information if applicable. Your address should be correct to ensure delivery of the registration documents.
The address needs to be correct on registration renewal form to renew at SNB Online.
Address change and vehicle registration renewal can be done together by contacting our TeleServices 1-888-762-8600 if calling from within N.B. - 1-506-684-7901 if calling from outside NB (Monday to Friday 8:30am to 10pm, Saturday 10 am to 5 pm) or visit your nearest SNB location.
SNB Online Vehicle Registration Renewal is available 7 days a week, 24 hours a day.
For conducting online transactions, Service New Brunswick uses a secure server.
Secure Sockets Layer (SSL) is technology that creates a secure environment for the
information transferred between your browser and Department of Public Safety, Motor Vehicle
SNB Online accepts Visa and MasterCard as methods of payment.
Your credit card statement will be as follows:
SNB INFO 1-888-762-8600 . . . . $AMOUNT
No. There is no additional fee to renew by the Internet
The amount will show on the Receipt screen along with an authorization number for your records. Please record the authorization number OR print the screen for your records.
No. We recommend you print the screen with the confirmation of successful renewal. Keep this authorization number and mailing information to use as record or receipt.
Visit www.snb.ca and click Online Services.
You will receive your new registration and stickers by mail within 7 business days.
Click on Locations for a compete list of offices and hours of operation.
If you have not received your new registration and licence plate stickers by the end of the 7 day period, call SNB TeleServices 1-888-762-8600 if calling within N.B., 1-506-684-7901 if calling from outside N.B. Be prepared to give the plate number, exact date that you renewed on the Internet, and authorization number from your records.
You must provide the required insurance information for all vehicles with the exception of trailers and all-terrain vehicles. NOTE: Snow vehicles that are not operated on your personal property must be insured. It is an offence to not have valid insurance where required.
Insurance information is requested as verification of vehicle insurance and will not be used or shared for any other reason.
Yes. However, you cannot change your name on line as you must show proof of the name change. Visit an SNB location and bring your support documents (i.e. court order, marriage certificate, etc) as soon as possible to have your name properly recorded.
Yes, if the address has not changed, you can still renew online without your renewal notice. Use your current registration for the required vehicle information.
No. At this time only one renewal transaction is processed at a time. You must renew other vehicles separately.
Yes (for most vehicles). All vehicles (except for all terrain, mopeds and motorcycles) are required to display a valid inspection sticker in order to be operated on the highways.
Vehicle renewal application will show a screen with the message "Update of your plate is successful" or "Update of your plate is pending"as well as a confirmation number. Print the screen or record the confirmation number as a receipt.
Yes, if insurance is required for that vehicle type. The system will prompt you for the insurance information for each vehicle separately (see FAQ #15).
You will need to make application for refund. Please contact or visit an SNB Location for procedures.
Upon receipt of your new registration and licence plate stickers in the mail, you may discard your renewal notice and old registration. Be sure to place the plate stickers on the plate(s) immediately.
Contact the SNB Help Desk at 1-888-832-2762.
To ensure that we maintain a connection between our secure server and your computer for the duration of an online transaction, we use a standard web technology called "cookies". Cookies allow us to save the information that you input while progressing through an online transaction.
This site does not use "cookies" to gather personal information about customers.
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