What New Brunswickers told us
We asked New Brunswickers (online and in-person) what they want and expect.
Better websites
Government websites should be more user-friendly and easier to navigate.
More options
More programs and services should be fully available online.
Better internet
Better access to high-speed internet throughout the province is needed.
Get help easily
We need to provide easy access to human help—if, how and when you need it.
What government employees told us
We asked employees within GNB what they need to deliver on those expectations.
Citizens have higher expectations
Citizens expect modern, secure, and accessible services that are available online, any time and on any device.
We can do it
The pandemic accelerated digital transformation, and we need a shared and coordinated approach to keep building on that momentum.
Build a digital culture
We can improve how we work together by creating a culture of collaboration and investing in digital skills, training and technology.
What we’re doing
How we’re working to make New Brunswickers’ lives better at home, school, work, and play.